This Returns And Refund Policy outlines the terms under which customers can return products and request refunds from our store. By placing an order on our website, you agree to the terms mentioned below.
Returns Eligibility We accept returns only under the following conditions:
The product is damaged, defective, or not as described
The product is unused and in its original condition
The product is returned in original packaging with all tags and accessories
Return Request Timeframe Customers must request a return within 3 to 7 days of receiving the order. After this period, returns may not be accepted.
Non-Returnable Items Certain items cannot be returned, including:
Used or damaged products caused by the customer
Items without original packaging
Customized or special order items (if applicable)
Refund Policy Once we receive and inspect the returned product:
If approved, your refund will be processed
Refunds will be issued through the original payment method or agreed alternative
Refund processing time may take 5 to 10 working days
Refund Conditions
If the product is found damaged by customer use, refund will not be issued
If only part of the order is returned, partial refund may apply
Shipping charges are non-refundable unless the return is due to our error
Exchange Option In some cases, customers may choose an exchange instead of a refund, subject to product availability.
Return Shipping Customers may be responsible for return shipping costs unless the product is defective or incorrect.
